Whether you’re browsing the site or reaching out for a project, this policy covers how we handle your data.

Last Updated: March 21, 2026

Epic Dynamics Pte. Ltd. ("Epic Dynamics," "we," "us," or "our") is committed to protecting your privacy and personal data. This Privacy Policy outlines how we collect, use, disclose, and manage your personal data in accordance with the Singapore Personal Data Protection Act 2012 ("PDPA") [1]. By interacting with our website or using our services, you agree to the terms of this Privacy Policy.

1. Collection of Personal Data

We collect personal data that you voluntarily provide to us when you interact with our website, inquire about our services, or engage us for projects. This may include, but is not limited to:

• Basic Contact Information: Such as your name, email, or company, when you fill out a form or send us a message.

• Analytics Data: Such as page views, time on site, device type, etc., collected via tools like Google Analytics or Plausible, primarily for anonymous site usage statistics.

• Project-Related Details: If you are working with us, this includes information like brand files, content, and feedback.

• Communication Data: Any information you choose to share when you email, call, or message us.

2. Purpose of Personal Data Collection

We collect and use your personal data for the following purposes:

• Responding to Inquiries: To respond to your messages or inquiries.

• Project Management: To send relevant project updates if we are working together.

• Service Improvement: To improve how the site performs and how people interact with it.

• Content Development: To understand what people care about, so we can write better content and build better things.

• Legal and Regulatory Compliance: To comply with applicable laws, regulations, and legal processes in Singapore.

We do not use your data to spam, retarget, or hand off to third-party sales lists.

3. Use of Personal Data in AI Systems & Data Anonymization

As an AI agency, we may utilize personal data, where relevant and with appropriate consent or legal basis, in the development, training, and deployment of AI systems and agents. This includes:

• AI Agent Deployment: Personal data may be processed by AI agents (e.g., OpenClaw Dynamic Setup, AI Client System) to perform tasks such as customer interaction, data analysis, or content generation as part of the services we provide to you.

• Model Training and Improvement: Anonymized or aggregated data may be used to improve the performance and accuracy of our AI models and services. We adhere to the Advisory Guidelines on the Use of Personal Data in AI Recommendation and Decision Systems issued by the Personal Data Protection Commission (PDPC) [2].

Data Anonymization for Ongoing Development: Upon completion of a project or interaction, Epic Dynamics reserves the right to aggregate and fully anonymize any collected operational or interaction data. Once anonymized such that it can no longer identify any specific individual or entity, this data is no longer considered personal data under the PDPA. We retain the perpetual, royalty-free right to use this anonymized data for the continuous training, evaluation, and enhancement of our proprietary AI models, internal algorithms, and agentic workflows.

We implement robust safeguards to protect personal data used in AI systems, ensuring data minimization, anonymization where possible, and adherence to ethical AI principles.

4. Third-Party Tools and Disclosure of Personal Data

Like most websites, we use a few trusted third-party tools to enhance our services and operations:

• Google Analytics / Plausible: For anonymous site usage statistics.

• Framer: For collaborative design feedback.

• Slack / Email: For direct project communication.

• Notion: To organize project scope, timelines, and feedback.

These tools may collect basic usage data. We do not grant them access to your personal information unless it is explicitly required to complete a project (with your approval).

We may also disclose your personal data to third parties in the following circumstances:

• Service Providers: To third-party vendors, consultants, and other service providers who perform services on our behalf, such as hosting, analytics, or payment processing. These third parties are obligated to protect your data and use it only for the purposes for which it was disclosed.

• AI Technology Partners: To third-party AI model providers (e.g., OpenAI, Google, Anthropic…) whose technologies we integrate into our solutions. Such disclosures will be made in compliance with applicable data protection laws and their respective privacy policies.

• Legal Requirements: When required by law, court order, or governmental authority.

• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

5. Data Security

All personal data is stored securely and is only accessible by authorized personnel who require it to perform their duties. We utilize secure systems (e.g., Gmail, Notion, Framer, Slack) and keep everything password-protected. If you have worked with us, your project files are safely archived for backup purposes only. We implement appropriate administrative, physical, and technical measures to protect your personal data against unauthorized access, collection, use, disclosure, copying, modification, disposal, or similar risks. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies

We may use basic cookies to track how individuals interact with our site. These cookies are not invasive or personal. You have the option to disable cookies in your browser settings if you prefer not to be tracked at all.

7. Data Retention

If you become a client, we will retain your project files, name, and contact information for reference and ongoing collaboration. If not, we will delete any inquiry-related data after 12 months. We never hold on to anything longer than we need to.

8. Your Rights

Under the PDPA, you have the right to:

• Access: Ask us what data we have on you and request a copy of that data.

• Correction: Request correction of any inaccurate or incomplete personal data.

• Withdraw Consent: Withdraw your consent for the collection, use, or disclosure of your personal data at any time, subject to legal or contractual restrictions and reasonable notice.

• Deletion: Ask us to delete your data at any time.

• Opt-out of Communication: Tell us to stop contacting you.

To exercise any of these rights, do contact us

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the "Effective Date" at the top of the policy will be revised accordingly.

10. Data Protection Officer (DPO) Contact

If you have any questions or concerns about this Privacy Policy or our data protection practices, please contact our Data Protection Officer at:

Epic Dynamics Pte. Ltd.
Email: contactus@epicdynamics.ai
Phone: (65) 93877965

References:

[1] Singapore Statutes Online - Personal Data Protection Act 2012: https://sso.agc.gov.sg/Act/PDPA2012
[2] Advisory Guidelines on the Use of Personal Data in AI Recommendation and Decision Systems (PDPC): https://www.pdpc.gov.sg/guidelines-and-consultation/2024/02/advisory-guidelines-on-use-of-personal-data-in-ai-recommendation-and-decision-systems